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Thomas Banda, MCSE, CKM, ISSO

Your Local Computer Specialist & Honored Veteran

Mr. Banda is a Microsoft Certified Professional, Certified Knowledge Manager and Information System Security Officer and is an expert in installing, configuring and troubleshooting network, hardware, and software-based systems, including Windows-based LAN/WAN network infrastructure (DHCP, WINS, TCP/IP), topology, and Microsoft Exchange server configuration, network protocols, PCs, laptops, backup solutions, printers, scanners, and Microsoft Office/ and SharePoint applications. Known for his pleasant demeanor, knowledge, and professionalism, Mr. Banda is frequently the first person contacted to troubleshoot many of the more complicated computer systems issues faced by personnel daily.

Since his arrival at eVerbatim, Inc. Mr. Banda has excelled at refining his technical skill-sets to assist court reporters with their technical issues. Mr. Banda has successfully personally built over 2000 laptops that have been configured for the legal reporting system. Mr. Banda also provides all the necessary training and orientations to enable the court reporter to successfully complete their required daily tasks in the court room. His thorough knowledge of system applications and hardware configurations has made him a valuable asset to his team. Mr. Banda is the Director, of Technical Support and quickly rose to this rank with his willingness to help and compassion to assist customers in the field. Mr. Banda's level of technical details, knowledge and customer interaction are superior. His empathy and patience are the keys to his success and have been recognized time and time again.

While employed by the Office of the Judge Advocate General (OJAG), Mr. Banda had served in roles of progressing responsibility and was selected as OJAG's first Knowledge and Data Content/Records Manager. A key contributor to the growth of Navy-wide knowledge management practices, Mr. Banda was essential in creating an extensive knowledge repository for OJAG in collaboration with Navy Knowledge Online (NKO) and MS SharePoint. Under NKO's infrastructure, Mr. Banda has created OJAG's first ever Military Justice and Civil Law web portal, as well as a community of practice page for MILJUS and CIVLAW practitioners including the Trial Judiciary. Mr. Banda has established uniformed business rules, guidelines and documentation for members of each of the various practice communities within OJAG. Mr. Banda has also expanded his collaboration efforts to include all other military service Judge Advocates and including the Office of the Navy General Counsel.

Mr. Banda served on active duty in the Navy from 1988 to1992, where he received numerous commendations including Sailor of the Month, February 1991, USS CONSTELLATION CV-64, Navy Achievement Medal, Meritorious & Joint Unit Commendations, Navy Battle "E" Ribbon, Good Conduct Medal, National Defense Service Medal, and the Sea Service Deployment Ribbon.

In September 2009, Mr. Banda completed a 15-month deployment to Kabul, Afghanistan in support of "Operation Enduring Freedom" where he was awarded the Meritorious Service Medal, Army Commendation Medal, Army Achievement Medal, Armed Forces Reserve Medal with "M" and Bronze Hourglass device, ISAF NATO Medal and Afghanistan Campaign Medal with Campaign Star along with many others.

Mr. Banda is a retiree (January 2013) after 24 faithful years from the US Navy/ Naval Reserves all served under Honorable conditions.

  • Microsoft Windows PC Computer Repair
  • Apple iMac and Macbook Computer Repair
  • Data Recovery
  • Viruses, Malware, Adware and Ransom-ware Removal
  • Cracked and Broken Laptop Screen Replacements
  • Court Reporting Technology Specialist
  • Audio & Settings Professional
  • Well-versed in CAT Software Setup
  • In-house and Onsite Services Available
  • Veteran Discounts Always Given

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